Our competencies
The Partners
- Suvradeep Bhattacharjee (Leader, Market Analysis)
- Peter Smith (Leader, Consulting)
- Howard Spode (Leader, Headhunting and Managing Partner)
- Iain Baughan (Leader, Learning)
- Jaci Warrilow (Leader, Sales Prospecting)
- Phil Hunt (Leader, Workforce Augmentation )
- Jonathan Russell (Leader, Operational Excellence)
- Analytical knowledge of global BPO markets
- Hands-on experience at every stage of the BPO life-cycle
- Specialist skills that, although not BPO-specific, are highly BPO-relevant
These competencies allow us run seven service-lines through which we deliver powerful interventions at every stage of the BPO life-cycle – from developing corporate strategy, through marketing, sales, solution design, contracting, transition and transformation, to ongoing operations and continuous improvement.
Each of the service-lines is led by one of the partners that together run BPOpronet. This is the “core network”. But each of us runs our own firm and/or possesses an extended personal network, the resources of which are fully-accessible by BPOpronet wherever required. The seven partners are listed on the right. Click on any person’s name to view a short personal profile of that person; click on any service title to go to a description of that service.
