Learning - enhancing your people’s capabilities through training, personal coaching and team-building
Example Experience:
- Sales training for a UK-based customer management
outsourcer
- Consultative selling training for an international engineering services outsourcer
- Service management training for an internal shared services centre of a Far Eastern bank
- Team-building for new management team of green-field outsourcing operational centre
Our learning service works with groups, individuals or teams within your organisation to develop the knowledge, skills and behaviours that directly drive your success. We deliver training sessions, coach individual executives and run teambuilding events, focusing on domains that are highly dependent on personal interactive skills, such as selling, negotiation, coaching and team-working. We have world-class technical capabilities to bring to bear in this area and we possess a range of tried and trusted learning approaches. To these we add our generic BPO knowledge and your in-depth appreciation of the specifics of your environment in order to build extremely-powerful, tailored interventions.
We charge for our Learning design and delivery on a time & materials basis
