Learning - Enhancing your people’s capabilities through training, executive coaching and team-building
Example assignments:
- Sales training for UK public sector customer management outsourcer
- Consultative selling training for engineering services outsourcer
- Service management training for internal shared services centre of a Far Eastern bank
- Solution architecting and program management training for FS middle office outsourcer
Your company needs to continually renew itself if it is going to stay ahead of the pack. Ultimately, such organization development can only occur through individual development – ie people acquiring new capabilities and adopting new behaviours.
Our learning service works with groups, individuals and teams within your organization to develop the knowledge, skills and behaviours that directly drive your success. We deliver training sessions, coach individual executives and run teambuilding events, focusing on domains that are highly dependent on personal interactive skills - such as selling, negotiation, coaching, team-working and customer service. We have world class technical capabilities to bring to bear in this area and we possess a wide range of tried and trusted learning approaches. To these we add our generic BPO knowledge and your in-depth appreciation of the specifics of your environment in order to build extremely powerful, tailored interventions.
We charge for our Learning service on a time and materials basis.
