Consulting - Helping you shape your strategies and respond to specific issues
Example assignments:
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Designed business development campaign to penetrate niche F&A market in UK
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Helped marketing operations outsourcer assess whether to establish global operations hub
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Advised on US sales and marketing strategy for specialist financial services outsourcer
- Advised on “lift-out” strategy for player not previously having operated this model
Strategic decisions such as those concerning service portfolio, target markets, solution architecture, commercial terms, business development approaches and organizational culture will clearly play a major part in determining whether you can realize your business vision. But even with the right strategies in place, the highly dynamic nature of the BPO market will mean that you will continue to face a constant stream of specific challenges and opportunities. For example, you may be preparing for an important contract negotiation, thinking through how to react to an innovation by a competitor, facing a problem in transition or service delivery, etc.
Whether on a strategic or tactical level, our consulting service involves our helping you analyze a situation, evaluate options for responding and identify the way forward. We contribute in one or both of two ways:
- Sharing our knowledge and experience
- Designing and facilitating your decision-making processes
We charge for our Consulting service on a time and materials basis.
