Consulting - helping you respond to a specific issue by sharing our experience or facilitating your decision-making
Example Experience:
- Designed a sales campaign for a specific process area on behalf of top-ten outsourcer
- Helped a marketing services outsourcer assess whether to establish a global operations hub
- Developed a HR transition methodology suitable for operation in European deals for a major Indian multi-process BPO player
- Facilitated exploratory pre-sales interaction with a potential client on behalf of a global, multi-process outsourcer
In the fast-changing and highly-competitive BPO market, you will be facing a stream of issues and opportunities as you seek to maintain and improve your competitiveness. For example, you may be considering developing a new service-line, designing a marketing campaign, preparing for an important contract negotiation or seeking to improve one of your business processes.
Our consulting service involves our helping you analyse a situation, evaluate options for responding and plan the way forward. We contribute in one or both of two ways:
- Sharing knowledge and experience directly relevant to the circumstances
- Designing and facilitating your decision-making processes
We charge for our Consulting service on a time & materials basis.
